Free Shipping Over $800. Free Returns.
Free Shipping Over $800. Free Returns.
Click here to return an item free UK shipping on orders £100 standard up delivery 3 to 5 working days!
Free Shipping Over $800. Free Returns.
Free Shipping Over $800. Free Returns.
We generally respond within 24 hrs. Office hours- Monday- Friday, 9am-5pm EST. Customer Service is currently not available on Saturdays and Sundays
We welcome people of all backgrounds interested in celebrating the African diaspora to wear our products. Our founder Addie Ajayi launched D’IYANU with the goal of sharing her rich Nigerian heritage with people who love bold African prints and appreciate its origin.
Gele comes in 3 main sizes. Take a look at our sizing guide to find the size that will fit. Also, each gele will have a sizing information on the individual product page. That sizing information should be for that exact product
Yes, our items typically run true to size. You can view our size chart at the following link.
Pick the right size most of the headpiece and dresses are one size fits with velco fastening at the back of the gele. Please refer to size guide on each product size info tab.
We are always updating our inventory with new styles and occasionally may restock sold out items. If you are interested in purchasing an item that's currently unavailable, please contact us at Readygele.co.uk and we will advise you if an item will be restocked or discontinued. If the item will be restocked, we'll provide you with the estimated arrival time frame.
Yes, you can, contact us to send your drop off material and include new design for your material.
Two weeks from the date of reciving the item.
At this time we do not have a shop. The only location where all our brands and products are available is online at Readygele.co.uk
Readygele is based in the UK and all items are stored and shipped from our UK production.
We accept Visa, Mastercard and Maestro cards. We also accept payments via PayPal. Sorry, we do not accept cheques.
SSL Technology: We use the industry standard (SSL) server which is the best software available today for secure commerce transactions. All of your information including credit card and personal information is encrypted. This means no one else can read it!
Unfortunately after an order is dispatched we can no longer refund on Coupon Codes.
We aim to ship all orders within 1 business day, except for pre-orders. Delivery times depend on your location and selected shipping method. Standard shipping within the U.S. typically takes 4-7 business days, with expedited options available. International shipping generally takes 7-10 business days, though customs delays may occur. For more details, please refer to our SHIPPING & STORE POLICIES page.
Your account is created automatically during check out.
Please click the ‘Forgot Your Password?’ link when you sign in. This will email a new password to your email address.
Please log into your account where you will be able to change or save your details and preferences.
Yes. When you register you will be part of our mailing list, this will give you all the updates, let you know about new models and sample sales.
No. We will never share your information with 3rd parties.
Please click the unsubscribe link at the bottom of one of our newsletters to be removed from the mailing list.
Please go user account and register to be part of our mailing list.
Yes, we do custom order based on customer request. You can send pictures explaining how you want your order. Ideas are welcome. we do Asoebi too with your budget in mind. Please contact us.
We have for him and for her signature readygele packaging and ribbon with a personal note as a special touch.
Yes, we do Bulk with minimum order of 6 items and maybe different items.
We aren't currently offering wholesale at this time, however, you can email us at [email protected] for bulk pricing.
Once our limited print items are out of stock, they will not be reproduced. So, make sure to get it before it’s sold out!
Ready gele offers a range of delivery methods which you are able to select during the checkout process. These include Royal Mail 2nd Class, 1st Class Delivery and next working day and weekend courier deliveries.
Yes, if you have purchased a tracked service you can track your order using the chat box instant track my order or in your shipping notification email.
Our couriers will leave a card explaining where your package is and also provide the package tracking number. Our courier, DPD, will email you to let you know what time slot your package will be delivered (within a two hour slot) and you can either arrange somebody to be there at that time or reply to the email to arrange an alternative delivery date. Couriers may also attempt delivery to a neighbour.
Very few orders should be delayed but the most common delays we note are: 1. an attempted delivery has been made but no-one was in (a card should always be left by the courier to notify you of this), 2. bad weather or strike action has created delays. If you wish you can call our Customer Service Hotline quoting your order number and our staff will happily check the progress of your parcel.
Yes we do. Please select one of the Royal Mail shipping options for BFPO addresses.
Yes, we allow the return and exchange of unworn and unwashed items that were not on clearance during the time of purchase if we receive them within 30 days after it was delivered to you. Clearance items can only be returned for store credit. For additional details on returns and exchanges, visit our RETURNS & EXCHANGES page.
Yes, if you are returning for an exchange or refund you will need to cover the postal costs back to readygele. You can also use a company of your choice. We would suggest a tracked service to ensure we can track that your package has arrived at our warehouse. If you are returning a faulty or wrong product, we will refund the postage.
All refunds should take no more than 2 working days from when your item(s) arrives back to readygele. Please allow for a further 5 days for the refund to show up in your bank account as this will vary.
Unfortunately we are unable to process exchanges to different styles. If you would like a different Item from what you have ordered, we recommend placing a brand new order and returning the original order for a refund.
Please call our Customer Service team to confirm the details of the order. In the unlikely event that we have sent the faulty or wrong item, we will arrange for a new item to be sent out. Our customer service team will direct you on how to send the faulty or wrong item back to us. If you are returning a faulty or wrong product, we will pay for any postage.
